Suppliers everywhere
FF&E and OS&E from dozens of makers across as many countries.
Wayfindr for hospitality
Behind every great opening.
Logistics programs for hotel openings and renovations. One team that owns the date, from the first PO to the first guest.
The one date that can’t move
A hotel doesn’t open quietly. It opens on a date that’s already been booked, staffed, and announced.
Every sofa, spoon, and spa robe has to clear customs, cross an ocean, and land in the right room before the first guest does. Miss the date and the cost isn’t a line item. It’s the launch.
The challenge
Four things turn an opening into a scramble.
A critical path with no slack
One late container moves the opening, not the schedule.
Renovations in a live hotel
Deliveries that can’t disrupt the guests already paying to stay.
Customs and compliance risk
IOR, MOR and EOR exposure in every market you enter.
This is the problem Wayfindr was built to own.
The shift
Not another freight vendor. One team that owns the date.
Most groups stitch openings together from a dozen suppliers and hope the dates line up. You get one program, one point of accountability, and one team that answers for the opening from the first PO to the first guest.
You get Wayfindr. Wayfindr handles the rest.
The program
One program, from factory floor to opening day.
1Sourcing 2Consolidation 3Freight 4Warehousing 5Staging 6Room-in-a-box 7On-site delivery 8Asset removal 9Opening-day support
A plug-and-play operating model built around how hotels actually open, not how freight usually ships.
What we run
Specialist hospitality services.
FF&E and OS&E consolidation
Every supplier and origin, merged into one managed flow.
Room-in-a-box
Each room’s contents kitted, labelled, and sequenced.
White-glove inside delivery
Placed and unpacked in the room, not left at the dock.
Reverse logistics
Old fixtures and furniture removed and routed responsibly.
Dedicated hospitality project managers
People who have opened hotels before, not learning on yours.
Risk, handled
The exposure that keeps openings up at night.
Customs brokerage, globally
IOR, MOR and EOR managed in every market you enter.
Contingency built in
Air charter and alternate ports ready before you need them.
High-value asset cover
Insurance for artwork and luxury FF&E while in transit.
Live-site compliance
Health, safety and access planning for occupied hotels.
One view
Every property, every shipment, one screen.
Bundle is the platform behind the program. Track each opening against its critical path, see every container across every market, and react before a delay becomes a slipped date.
See better React faster One control panel
wayfindrBundle
London, Shoreditch92%
Lisbon Downtown Hotel Opening74%
Athens Historic Centre Hotel Opening58%
Barcelona La Rambla Hotel Opening40%
Live to opening day
Powered by Wayfindr+
Beyond logistics: market-entry capabilities.
Opening in a new country is more than freight. Wayfindr+ handles the commercial and compliance layer, so a property can trade from day one.
IOR & DMT
We act as your Importer of Record, so goods can enter a market before you have a local entity in place.
VAT
VAT registration and handling, sorted per market, so pricing and compliance are right from the first shipment.
Duty & tax calculations
Landed cost, calculated up front. Duties and taxes are clear before goods move, with no surprises at the border.
The difference
Same opening. Two very different runs.
Opening it the usual way
Many vendors to chase
No one owns the date
Problems found on site
Your team living in spreadsheets
Every new market starts from scratch
Opening it with Wayfindr
One team, one number
Wayfindr owns the date
Problems solved before the container lands
Your team focused on the launch
A repeatable playbook for every property
The old fit-out
What leaves the building matters as much as what enters it.
Responsible removal
Old FF&E recycled or sent to certified disposal, with a paper trail.
Donation routes
Usable furniture and fixtures directed to local charities and communities where they exist.
Consolidated loads
Fewer trips, less handling, and less waste across the removal program.
How we’re measured
You set the targets. We report against them.
On-time to opening day
Tracked per property, reported weekly against the critical path.
Damage and claims ratio
Measured on high-value FF&E from origin to installed room.
Critical-path visibility
Share of shipments live in Bundle, end to end.
A dedicated project team with hotel-opening experience, against the SLAs you set.
Where we operateYou tell us the market.
You tell us the market.
We’ve already been there.
Wherever the next opening is, a Wayfindr team is already on the ground. One point of contact for all of it, across four regions.
300+
Locations across 50+ countries
4
Regions: EU, MEA, US and APAC
1
Point of contact for every property
The record
The world’s most demanding brands stay for one reason.
“…because we found a way.”
One point of accountability 20+ markets, one program Built around the opening, not the shipment
Customer references
Building lasting logistics programs for…
Who you’ll work with
Hospitality leadership.
Nick Bartlett
Co-Founder & Director
Chris Crutchley
Co-Founder & Director, CPA
David Emerson
Non-Executive Chairman
Harry Emerson
Head of UK, EU and MEA
Let’s talk
Behind every great opening.
Let’s plan the next one together.
Plan an opening with us
