Wayfindr +
Elevate your e-commerce logistics with value-added services
Great brands go the extra mile. Wayfindr+ connects you to non-logistics services that can help your brand really thrive.
You’ve built a great brand, but things don’t always run as smoothly as they should.
Apart from logistics, you’re dealing with:
Duties, taxes, and compliance issues.
Prices that aren’t localized, limited payment options, and stagnant global sales.
Post-purchase problems that slow down operations and frustrate your customers.
Wayfindr+ gives you access to an ecosystem of value-added services that integrate seamlessly into your workflow.
Wayfindr +
- Our unrivaled ecosystem of value-added services
- Broad coverage from localization to duty & tax
- Integrate new services seamlessly with Bundle
How Wayfindr+ helps you effortlessly
elevate your e-commerce
Optimizing store operations
Edit orders and boost sales Easily edit the order for customers and provide upsell product recommendations after purchase with Order Editing. Streamline order management Manage orders more efficiently and connect to multiple marketplaces with powerful platforms like Shopify, Odoo, and Channel Engine. Boost your brand visibility Supercharge your marketing efforts with targeted Google Ads campaigns, driving qualified traffic to your store.
Elevating customer experience
Track orders and communicate proactively Keep your customers informed every step of the way with proactive shipment tracking through AfterShip and Parcel Perform. Streamline returns Simplify and automate your returns process with Return Helper and Loop Returns, turning returns into a positive experience that fosters loyalty. Provide seamless customer service Drive customer satisfaction with round-the-clock customer service with Zendesk. Collect more customer reviews Automate your customer review with Amplify.
Unlocking global expansion
Navigate duties, taxes and localization Effortlessly manage the complexities of international duties, taxes, and compliance with Avalara, Global-E, Zonos, and SimplyDuty. Provide frictionless global sales Localize prices and expand your global payment options through Checkout.com and E-lorn Payment.
Managing customer relationships
Personalize your communication Engage with your customers on a personal level with multi-channel communication through Mailchimp, Omnichat, and Klaviyo. Nurture leads and drive conversions Effectively manage your leads and drive conversions with CRM tools such as HubSpot. Reward your best customers Incentivize customer loyalty through programs such as Bon Loyalty.
Beyond Logistics
From compliance to customer experience, access the full toolkit that supports global scale.
How it works
Wayfindr+ helps you sort out all those pesky operational gaps in your supply chain. We’ll introduce you to some incredible partner services that help your brand deliver a seamless experience at every stage of the customer journey. For brands using Bundle, we'll integrate any partner you work with into your Bundle workflow right away.
Integrate all these services
What Our Customers Say
Eugene Lee
VP Made to Measure Apparel
TAL Group
What I appreciate the most about Wayfindr is that they are not trying to sell you a pre-packaged solution and really dig into the details of your business and situation and try to find creative solutions that are truly customized and only fit your needs
Takomo Golf
Independent Supply Chain Contractor
As a partner, Wayfindr has helped us in securing a carbon neutral experience for our customers which means for every single order we ship, it arrives completely carbon neutral. We are really excited to have a partner that cares about this and importantly, is educating and thought leading along the way.
Matt Banfield
Chief Operations Officer
Rascal & Friends
The team at Wayfindr have been excellent to work and partner with. Their expertise, honesty and execution have allowed us to operate much more efficiently and accurately across multiple markets and complex situations. Can highly recommend Wayfindr to anyone looking for a logistics partner. Thanks again to Nick & Chris for all your help and looking forward to continue working together.
Michelle Neale
Contractor
Independent Supply Chain
The Wayfindr team is amazing to work with. The service provided delivers the most optimal solution for standard and bespoke customer requirements. The level of service, dedication and responsiveness always exceeds expectations. I will always be working with Nick and Wayfindr team for all my supply chain projects.
Rowan Lennox
Supply Chain Manager
Deliveroo
I was fortunate to work with the directors and the wider Wayfindr team during my time at Deliveroo. Throughout our time working together, Wayfindr felt like an extension of the internal Supply Chain Team. They were always there to problem solve and find the right solution at the right time - no problem was too big or too last minute for us to solve together. Nick, Chris and the wider Wayfindr team would always be be my first part of call for any supply chain needs in the future.
Jeffrey Leong
Zixag
As a small retail business, our customer service is paramount to success. An important part of that service is fast and affordable shipping. Wayfindr delivers above and beyond for us with an easy and cost-effective, all-in-one e-fulfilment solution. This allows us to deliver our customers a positive shopping experience. There is also room for scalability which CBIP will no doubt be able to handle as our business grows.
Wayfindr Insights
The best thing about logistics? There’s no shortage of things to learn.
Carbon Neutrality at Wayfindr
Wayfindr is a pioneer in sustainable logistics and Asia’s first carbon-neutral 4PL.
Meet the team
Wayfindr is a solution-focused, tech-led team of logistics professionals on a
mission to move the world responsibly.
Wayfindr Insights
The best thing about logistics? There’s no shortage of things to learn.
You need a partner. We're here to help.
What happens now?
We’re here to make things simpler for you – we won’t spam your inbox or blow up your phone. When you enter your information:
- (Within 24 hours)
A member of the CBIP team will read your request and schedule a meeting by email. A more in-depth form will be attached to the email. - We will ask you about your needs and specific logistics requirements.
- We will take your information and put together a plan designed for your business.
