Warehousing & Fulfillment
Warehousing & Fulfillment built for your brand.
Wayfindr runs ecommerce fulfillment across 5 global regions and 300+ warehouses, with your brand standards on every order. Same-day dispatch. Inventory where your customers actually are. Returns that come back to order. From 1,000 orders a month.
5
Global Regions
300+
Warehouses in network
200K+
Orders fulfilled monthly
14
Days to go live
Your logistics provider stores your stock in limited warehouses with limited capabilities.
You built something people want. Then you handed the delivery moment to a warehouse running hundreds of other brands, with no particular reason to care whether your box arrives right. Volume over brand, every time.
It costs you twice. Once when a customer paying full price opens something that says nothing about your brand. And once when your week is spent chasing a warehouse that is not chasing back. You did not start a brand to babysit a logistics operation.
Your warehouse is part of your brand. It should know that.
Your premium product ships in a generic box.
Because your 3PL's kitting is a checkbox service, not a brand operation. Your unboxing moment just died in a warehouse in New Jersey.
Your stock is in one country. Your customers are in five.
You are paying for air freight to cover inventory gaps that should not exist if your stock was positioned correctly to begin with.
You find out about a stockout when orders stop coming in.
Not when your inventory hits a reorder threshold. By then you have already lost the sale and the customer.
Returns come back to chaos.
Uninspected, unlabelled, unrestocked. You either write off the inventory or pay someone to sort it out. Either way, it costs you.
"Imagine your customer opens the box, and your brand is the first thing they see. Not a packing slip."
Your product, delivered right. Every order, every market.
Pick, pack, ship is the minimum. What you are actually paying for is your brand showing up at your customer’s door looking exactly the way you designed it. In the right country. On the right day.
Your brand looks the way it should at the door.
Branded packaging, custom inserts, customized gift packs & messaging, engraving, embroidery, kitting to your spec. The unboxing moment is part of your customer experience. We run it that way.
Your inventory is in the right region. Not the convenient one.
We analyse what is selling where and tell you how much to hold in each market. SKU A overstocked in US, SKU B running low in EU. You decide, we rebalance. Inventory is your cash; we manage it like that.
Orders received in the morning ship the same afternoon.
Same-day pick, pack, and dispatch across every sales channel. Accurate pick rates, quality control at pack, carrier selection optimised per shipment. The China benchmark, in your warehouse.
Returns do not fall into a black hole.
Grade A goes back to stock. Grade B gets disposed. Either way, we send you the refund recommendation so you can resolve with your customer the same day.
Same product. Completely different experience for you and your customer.
| Before Wayfindr | With Wayfindr |
|---|---|
| Generic box, no insert, no brand experience at the door. | Your brand spec on every shipment. Branded packaging, custom inserts, kitting built into the workflow. |
| Rigid supply chain with limited warehousing. | Regional stock across 5 global regions and flexible warehousing options. Right inventory, right location, faster delivery, lower last-mile cost. |
| You find out about stockouts from Shopify or a customer complaint. | Proactive inventory alerts via Bundle. You know before you are out of stock, not after. |
| Returns arrive and sit in a corner until someone deals with them. | Managed returns. Inspected, graded, restocked. You see the outcome. We own the process. |
| Freight lands and your warehouse finds out when the truck turns up. | Freight and fulfillment connected. Inbound shipments notify the warehouse automatically. |
| Inventory data lives in your 3PL's platform; you log in and it is already outdated. | Real-time inventory across every region. One platform. Always current. |
| Kitting is a favour charged as a premium every time you ask. | Kitting is part of the program. Scoped upfront, built in, not renegotiated. |
| Constrained by limited warehouses | We have multiple warehouses available in each market that you can choose from |
300+ warehouses. 5 regions. One standard, everywhere.
Your stock should be where your customers are. With 300+ warehouses across 5 global regions, we match inventory to demand. Dallas while you are testing the US market. California and New York as you scale up. Thailand when your APAC numbers make it worth it. The network grows with your business. You do not have to think about it.
One operational standard across every market. Your brand shows up the same way in Rotterdam as it does in Los Angeles. Same spec, same speed, same experience. (The waffles in Rotterdam are better. Your packaging will not vary, though.)
BUNDLE
The visibility layer
Real-time inventory across every region. Inbound freight tracked. Outbound confirmed same day. Returns processed. You always know where everything is.
The Team
The people layer
Regional managers run your account in their market. You call one number. The network spans the globe; the conversation stays simple.
Integrated Global 4PL Infrastructure & Multi-Region Supply Chain Management
Wayfindr provides physical infrastructure and localized expertise across four continents. We bridge the gap between manufacturing origins and consumer destinations with a network of 300+ operational locations.
You can be live in 14 days. Here is how.
Three steps from first conversation to fully operational. That is it.
- No order misses a beat.
- Transparent pricing before you commit.
- One point of contact throughout.
STEP 01
A 30-minute call.
We ask about your SKU mix, where you sell, and what is not working. No deck, no demo. You leave knowing whether this is the right fit.
STEP 02
We build your program.
Warehouse allocation, packaging spec, kitting, Bundle integration. Fully priced before you sign anything.
STEP 03
We go live.
14 days. Your current setup keeps running while we set everything up in parallel. Then we switch over, region by region.
One platform for all your logistics
Drive your entire operation from one control panel with Bundle, our in-house Global Logistics Platform. Included as standard with Wayfindr Go.
Manage Orders
Track Shipments
Track Inventory
Access Analytics & Reporting
Integrate Vendors
Track Invoices
Manage Orders
Connect multiple brands and stores in one place and get real-time updates on fulfillment and delivery.
Track Shipments
Connect multiple brands and stores in one place and get real-time updates on fulfillment and delivery.
Track Inventory
Connect multiple brands and stores in one place and get real-time updates on fulfillment and delivery.
Access Analytics & Reporting
Connect multiple brands and stores in one place and get real-time updates on fulfillment and delivery.
Integrate Vendors
Connect multiple brands and stores in one place and get real-time updates on fulfillment and delivery.
Track Invoices
Connect multiple brands and stores in one place and get real-time updates on fulfillment and delivery.
Every step from warehouse inbound to your customer's doorstep.
Not just pick, pack, and ship. A managed fulfillment operation covering inbound coordination, storage, order processing, branded packaging, kitting, returns, and the visibility layer that ties it all together.
Fulfillment
Pick, Pack & Ship
Same-day order processing across every sales channel. Orders received in the AM, shipped in the PM. Accurate pick rates, quality control at pack, carrier selection optimised per shipment and destination.
Brands
Branded Packaging & Inserts
Custom boxes, branded tape, tissue paper, thank-you cards, marketing leaflets, gift packaging, gift messaging, gift cards. Built into the standard workflow, not billed as an extra.
Assembly
Kitting, Assembly & Personalisation
Gift sets, product bundles, promotional packs, Christmas customised packs. Plus on-product personalisation: engraving on mugs, embroidery on apparel, badges, names. Scoped upfront, run at volume.
Inventory
Multi-Region Inventory Management
Real-time stock across every region through Bundle. We analyse what is selling where and tell you how much to hold in each market. SKU rebalancing recommendations, reorder alerts before you hit zero. Your inventory is your cash; we manage it like that.
Subscription
Subscription Fulfillment
Recurring replenishment orders on your customer's cadence (every 2 weeks, every month, every 2 months). We manage the schedule, the SKU rotation, and the data so the next box ships on time, every time.
Returns
Returns Management
Every return opened and inspected. Grade A returns restocked to inventory. Grade B returns disposed. Either way, a refund recommendation goes back to you the same day so you can resolve with your customer.
Connected Services
Final Mile Delivery
Fulfillment does not end when the parcel leaves the warehouse. Wayfindr manages last-mile carrier selection, performance, and optimisation as a connected part of your fulfillment program. One team. No carrier handoff confusion.
Inbound Freight Coordination
Inbound freight from Wayfindr's Freight Forwarding service arrives pre-advised at your warehouse. No manual notification, no surprise trucks, no receiving chaos. Freight and fulfillment talk to each other automatically.
Our customers
What our customers say
Eugene Lee
VP Made to Measure Apparel
TAL Group
What I appreciate the most about Wayfindr is that they are not trying to sell you a pre-packaged solution and really dig into the details of your business and situation and try to find creative solutions that are truly customized and only fit your needs
Sesbastian Haapahovi
CEO & Founder
Takomo Golf
As a partner, Wayfindr has helped us in securing a carbon neutral experience for our customers which means for every single order we ship, it arrives completely carbon neutral. We are really excited to have a partner that cares about this and importantly, is educating and thought leading along the way.
Matt Banfield
Chief Operations Officer
Rascal & Friends
The team at Wayfindr have been excellent to work and partner with. Their expertise, honesty and execution have allowed us to operate much more efficiently and accurately across multiple markets and complex situations. Can highly recommend Wayfindr to anyone looking for a logistics partner. Thanks again to Nick & Chris for all your help and looking forward to continue working together.
Michelle Neale
Contractor
Independent Supply Chain
The Wayfindr team is amazing to work with. The service provided delivers the most optimal solution for standard and bespoke customer requirements. The level of service, dedication and responsiveness always exceeds expectations. I will always be working with Nick and Wayfindr team for all my supply chain projects.
Rowan Lennox
Supply Chain Manager
Deliveroo
I was fortunate to work with the directors and the wider Wayfindr team during my time at Deliveroo. Throughout our time working together, Wayfindr felt like an extension of the internal Supply Chain Team. They were always there to problem solve and find the right solution at the right time - no problem was too big or too last minute for us to solve together. Nick, Chris and the wider Wayfindr team would always be be my first part of call for any supply chain needs in the future.
Jeffrey Leong
Zixag
As a small retail business, our customer service is paramount to success. An important part of that service is fast and affordable shipping. Wayfindr delivers above and beyond for us with an easy and cost-effective, all-in-one e-fulfilment solution. This allows us to deliver our customers a positive shopping experience. There is also room for scalability which Wayfindr will no doubt be able to handle as our business grows.
Getting Started
Live in 14 days. Orders out the door the whole time.
We set everything up while your current operation keeps running. No gaps, no heroics. For a warehousing-only switch, we commit to 14 days from first call to fully live. We cut over region by region, on your schedule, when everything has been tested and is ready to go. The transition is designed around your order calendar, your peak windows, and your reorder cycle. The switchover happens when it is right for your business.
01
The setup audit
Inventory, receiving requirements, outbound specs, returns policy. Four things. Three days. Nothing moves until they are all mapped.
Days 1-3
02
Program design
Warehouse allocation, packaging spec, kitting workflows, Bundle integration. Fully priced before you sign anything.
Days 4-7
03
Parallel run
Your current setup keeps shipping while we test and validate everything on our side. Region by region, nothing goes live until it is ready.
Days 8-13
04
You are live
Every region active. Bundle running. Packaging to spec. One number to call. That is the whole thing.
Day 14
You need a partner. We're here to help.
What you get?
- Customised to your brand. Packaging, kitting, and presentation built to your spec - not a generic default.
- Inventory in the right region, not the convenient one. We tell you how much to hold in US, UK, EU, MEA, APAC based on what is actually selling where.
- Fulfillment that fits your business. Same-day dispatch, scheduled, or subscription - the options are yours.
- Returns, handled. Every return inspected, graded, and resolved - with a recommendation back to you.
- One platform. Real-time stock, orders, exceptions through Bundle.
- Accountability built into the program. Beyond day-to-day execution, we actively manage performance on your behalf: order accuracy, delivery reliability, and service quality across every region
Wayfindr Insights
The best thing about logistics? There’s no shortage of things to learn.
Warehousing and Fulfillment, answered plainly
Ecommerce warehousing and fulfillment covers the storage of inventory in regional warehouse facilities and the processing and dispatch of customer orders, including picking, packing, and shipping. For ecommerce brands, this means outsourcing the physical handling of your stock to a third-party operation. The goal is to get orders to customers quickly and accurately, in a way that reflects your brand standards, without the capital cost of operating your own warehouse.
A traditional 3PL operates warehouses and handles fulfillment as a standalone service. Wayfindr operates as a 4PL. Your warehousing and fulfillment is managed as part of a connected logistics program that also covers freight forwarding, customs, and last-mile delivery. Your inbound shipments, inventory levels, and outbound orders all communicate through one platform (Bundle), managed by one team.
Wayfindr operates warehousing and fulfillment across 5 global regions: the Americas (US and Canada), the United Kingdom, the European Union (25 countries), the Middle East and Africa, and Asia-Pacific (including Australia, New Zealand, and Southeast Asia).
Wayfindr's standard warehousing and fulfillment minimum is 500 orders per month. It puts Wayfindr in the gap between starter 3PLs (rising minimums as they move upmarket) and enterprise contract logistics (effective minimums in the hundreds of thousands of dollars per year).
Wayfindr's pricing is built around the actual fulfillment program you run: storage, pick and pack, packaging, kitting, returns, and the supporting freight and last-mile services if you use them. Wayfindr provides a transparent pricing structure during the four-pillar audit in the first 3 days of engagement.
Peak season readiness is built into Wayfindr's fulfillment program by design and run through forecasting. We work with you in advance of your peak windows to forecast volume by SKU and region so capacity is pre-allocated, packaging stock is pre-positioned, and returns capacity is scaled in parallel.
Yes. Subscription fulfillment is a core service. Wayfindr manages recurring replenishment orders on your customer's cadence (every 2 weeks, every month, every 2 months), tracks the SKU rotation, and runs the data so the next box ships on time without manual intervention.
Yes. On-product personalisation is part of the standard kitting and assembly workflow: engraving on metal drinkware, embroidery on apparel, badges, names, gift messages. Customised orders ship at the same speed as standard orders.
Kitting is the assembly of multiple individual products into a single packaged unit before dispatch (a gift set, product bundle, subscription box, or promotional pack). Wayfindr builds kitting requirements into your fulfillment program from the outset, scoped, priced, and ready to run at volume without renegotiation.
Wayfindr manages returns using a Grade A / Grade B framework. Every return is opened and inspected. Grade A returns (good condition, resaleable) are restocked to inventory. Grade B returns (damaged or sub-standard) are disposed. For every return, we send you a refund recommendation the same day.
For W&F-only switches (freight already in place with another vendor), Wayfindr commits to 14 days from kick-off to go-live. Full Wayfindr Go onboarding (factory to door, including freight forwarding) takes 45 days.
Yes. Wayfindr offers warehousing and fulfillment as a standalone service. Many brands come to us with freight forwarding already in place with another vendor and only need the last-mile fulfillment piece. That works. The 14-day onboarding is built for exactly that scenario.
We are not going to ask you to move your warehouse today.
We are going to ask you three questions. The answers will tell us whether your current fulfillment setup has a problem worth fixing, and what the right first step looks like.
1. Is your customer getting the experience they should when their order arrives, or is your 3PL the last person thinking about your brand?
2. Do you have full visibility into your inventory across every market you ship into, right now?
3. Is your fulfillment setup ready for the next stage of your growth, or will it break before you get there?
